Website Update

We have been finishing off the new website.

We now have most of the customer support pages completed, and are currently working on the few small pieces of code we haven't finished.

We have also activated the mailing list at last if you want to sign up to our newsletter (published 6 weekly) or to one of our special offer pages then please visit http://limbtec.com/mailinglist

Bluetooth Update

OK, I have finally resolved the issue with the o2 Orbit2 and Bluetooth.

I changed the Bluetooth headset to a lower spec one. It works.

What would be really good is if O2 had a list of headsets that worked with each phone available on the site, and at their on line shop.

Bluetooth

At the start of the April I upgraded my trusty O2 Orbit to th Orbit2.

At firsy it was a great phone, however over a period of a couple of weeks, the Bluetooth performance steadily got worse, unitl it was useless.

I phoned O2 and was sent a replacement handset. And yet again the Bluetooth headset didn't work. So I tired the headset on another phone and it worked, so I tried another headset on the Orbit2 and it didn't work. Phone O2 and was sent another phone.
The frist Issue I have with O2 service is here. Before you can change handsets to another model you have to have had 3 handsets. Sorry if it doesn't work on 2 it is unlikely to work on the 3rd.

So the 3rd came and it to didn't work, phone call to O2 and was asked what handset I wanted. Simple something that has a working Bluetooth connection, and was a windows mobile 6 handset.

I was sent an Argon, which is Windows Mobile 5, and O2 don't have an upgrade to Mobile 6. On top of this the phone is more like a Brick than a phone.

So I am keeping my Obrit2, and will revert to my Orbit. Until O2, (or HTC the company that make the phone) bring out a patch or I can find a Bluetooth headset which works.

Why can't O2 produce a list of compatible headsets that have been tested?
Why 3 hand sets, 2 would be better, but then why not 4.

This has cost me a lot of time and money. Something I won't be repeating, and so I have told O2 when my contract expires I will be off to pastures new. Why are old customers treated worse than new ones.

If we all changed providers, each year perhaps the roviders would look to give their customers a better deal.

Busy week

What a busy week! Well a busy couple of weeks.
We've been installing new computers, network equipment and printers.

We have also had some major issues, with Line Of Business applications running on windows Vista. This is in all honestly the first major issue we have had with Vista, and in this case we wouldn't had recommended these computers to the customer.

We have also been completing the migration of our online back up customers to our new platform, a job which was completed this afternoon. It still amazes me that so many businesses don't backup. What will happen when you suffer from a data loss? It will happen at some time.

Also we are seeing our hosted anti-spam solution take off, we have recently had a customer who on one email address was receiving over 6000 emails a day of which about 20 were good emails the other 5980 or so were spam.

Also saw our first data recovery which we could not recover any data from. The hard drive was totally trashed, still at least the owner was understanding.

Apologies

Sorry I haven't posted for (well 6 months), we have been busy (very). Just before the last post we had moved, and since then due to growth of the company we have moved again (Back in November)

This time we have not only got a nice shiny office, but a workshop. We are also now able to carry out data recovery, and all repairs in our fully equipped workshop.

OK enough of us, what are we seeing a lot of. In short infections on computers that have limewire installed and have teenagers using the computer. One such computer had over 10,000 infections, and had to be reformatted and everything re-installed.

I don't make new year resolutions, we never keep them, but I do hope to post more often. And keep an eye (or an ear out) as I want to start a podcast next year.

Windows Vista & Windows Mobile

So you have a nice shiney new computer with Windows Vista. You also have a Windows Mobile device, how do you get them talking.

You will need to download and install Microsoft Windows Mobile Device Center 6 for Windows Vista
You may also need to open TCP port 5721 to allow the device to sync.

Then it should all work.

Mac and Linux Support

OK I know it's been a while since I posted last, just been a little busy with business.

We have made a decision recently to add support of Mac's and Linux to our portfolio. We have already gained several new customer who run Mac's.

We have also extended the area we cover, to include Devon, Cornwall, and parts of Somerset. Our next change will be our long awaited move to the Airport Business Centre, along with changes to our websites.

Been Busy

I haven't posted much recently, been busy.

I am a member of the FSB Plymouth Branch Committee, and we have launched a new website
http://www.fsb-plymouth.org.uk.

Why not visit it, sign up. We the committee, hope this site will grow into a very useful resource for small businesses in the Plymouth area.