Busy
Well, we've been busy here, hence the 3 week in between posts.
We will be introducing some new services in the next 3-6 months, I am really excited about it. I haven't been this excited since we started the company 7 years ago.
Details will be available on this blog first, along with our website. We have now got our newsletter distribution set up, and the first edition will be available soon. Once we have the written version I hope to have a podcast version of it shortly afterwards.
We have seen an increase in the amount of repairs, this is probably a sign of the times, and people tyring to get their equipment to last a little longer. Most of these are actually issues with hard drives. So go careful with your data. It can't always be achieved, and losing either valuable memories or valuable business data can be very stressful.
Labels: busy, computers, new products, plymouth
Website Update
We have been finishing off the new website.
We now have most of the customer support pages completed, and are currently working on the few small pieces of code we haven't finished.
We have also activated the
mailing list at last if you want to sign up to our newsletter (published 6 weekly) or to one of our special offer pages then please visit
http://limbtec.com/mailinglist
Bluetooth Update
OK, I have finally resolved the issue with the o2 Orbit2 and
Bluetooth.
I changed the
Bluetooth headset to a lower spec one. It works.
What would be really good is if O2 had a list of headsets that worked with each phone available on the site, and at their on line shop.
Bluetooth
At the start of the April I upgraded my trusty O2 Orbit to th Orbit2.
At firsy it was a great phone, however over a period of a couple of weeks, the Bluetooth performance steadily got worse, unitl it was useless.
I phoned O2 and was sent a replacement handset. And yet again the Bluetooth headset didn't work. So I tired the headset on another phone and it worked, so I tried another headset on the Orbit2 and it didn't work. Phone O2 and was sent another phone.
The frist Issue I have with O2 service is here. Before you can change handsets to another model you have to have had 3 handsets. Sorry if it doesn't work on 2 it is unlikely to work on the 3rd.
So the 3rd came and it to didn't work, phone call to O2 and was asked what handset I wanted. Simple something that has a working Bluetooth connection, and was a windows mobile 6 handset.
I was sent an Argon, which is Windows Mobile 5, and O2 don't have an upgrade to Mobile 6. On top of this the phone is more like a Brick than a phone.
So I am keeping my Obrit2, and will revert to my Orbit. Until O2, (or HTC the company that make the phone) bring out a patch or I can find a Bluetooth headset which works.
Why can't O2 produce a list of compatible headsets that have been tested?
Why 3 hand sets, 2 would be better, but then why not 4.
This has cost me a lot of time and money. Something I won't be repeating, and so I have told O2 when my contract expires I will be off to pastures new. Why are old customers treated worse than new ones.
If we all changed providers, each year perhaps the roviders would look to give their customers a better deal.
Labels: Bluetooth, HTC, O2, phone, windows mobile
What a busy week! Well a busy couple of weeks.
We've been installing new computers, network equipment and printers.
We have also had some major issues, with Line Of Business applications running on windows Vista. This is in all honestly the first major issue we have had with Vista, and in this case we wouldn't had recommended these computers to the customer.
We have also been completing the migration of our
online back up customers to our new platform, a job which was completed this afternoon. It still amazes me that so many businesses don't backup. What will happen when you suffer from a data loss? It will happen at some time.
Also we are seeing our
hosted anti-spam solution take off, we have recently had a customer who on one email address was receiving over 6000 emails a day of which about 20 were good emails the other 5980 or so were spam.
Also saw our first
data recovery which we could not recover any data from. The hard drive was totally trashed, still at least the owner was understanding.
Apologies
Sorry I haven't posted for (well 6 months), we have been busy (very). Just before the last post we had moved, and since then due to growth of the company we have moved again (Back in November)
This time we have not only got a nice shiny office, but a workshop. We are also now able to carry out data recovery, and all repairs in our fully equipped workshop.
OK enough of us, what are we seeing a lot of. In short infections on computers that have limewire installed and have teenagers using the computer. One such computer had over 10,000 infections, and had to be reformatted and everything re-installed.
I don't make new year resolutions, we never keep them, but I do hope to post more often. And keep an eye (or an ear out) as I want to start a podcast next year.
Windows Vista & Windows Mobile
So you have a nice shiney new computer with Windows Vista. You also have a Windows Mobile device, how do you get them talking.
You will need to download and install Microsoft Windows Mobile Device Center 6 for Windows Vista
You may also need to open TCP port 5721 to allow the device to sync.
Then it should all work.
Labels: firewall, mobile device, security, vista, windows
Mac and Linux Support
OK I know it's been a while since I posted last, just been a little busy with business.
We have made a decision recently to add support of Mac's and Linux to our portfolio. We have already gained several new customer who run Mac's.
We have also extended the area we cover, to include Devon, Cornwall, and parts of Somerset. Our next change will be our long awaited move to the Airport Business Centre, along with changes to our websites.
Labels: business, cornall, devon, linux, mac, website
