Computer (Internet) Security

There are numerous FREE internet security software packages out there, but are they enough to protect your computer (or device)?
They might be, but the threats are coming in from an ever increasing number of ways. Although most free products do offer a good range of protection against viruses, they don’t necessarily protect you from item such as boot sector viruses, or malware. They may or may not have additional items such as firewalls, parental controls, or content filtering. But that may be OK for basic use. If you are a business then most of the free versions out there aren’t able to be used legally in any case.
And what if you find a virus with a free application, and it tries to clean it, but it doesn’t work properly, who do you turn to? Google/You Tube! These are your options or to turn to your local Computer Support/Repair company to try to clean it for you (or worse case retrieve your data and rebuild the system)
Does it protect you from browser hijacking, and other Malware which is becoming more frequent on the internet today?
We have seen extremely good results in our Managed Anti-Virus, you still get a software package (Fully Featured) installed on your computer, but because it reports to a central panel on the internet, we can be alerted to the fact you have a virus, and if the system has managed to clean it for you! If it hasn’t we can clean it for you (sometimes remotely), we can even tell if it hasn’t been updated for a while, this is useful as one of the first things a Virus should do is to try and stop your anti-virus from working!
Don’t Worry it isn’t some dodgy software either it is AVG Cloudcare for more details visit http://www.limbtec.co.uk/it-services/hosted-services/anti-virus or call us on 01752 546967.

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What are you missing

What are you missing

You’ve probably got here as your a small business searching Google for an answer to a Technology/IT issue!
What are you missing by DIY IT Support?
We firmly believe in letting people to do what they are good at, but as Technology has become more and more consumerised, people believe they should be able to buy something on line, and set it up and it will work.

And whilst it may be fun to waste your time when you are at home with this, and it doesn’t matter too much if it just kind of works, when it comes to your business things are different.  We recently took on a new customer who had sign a new contract, and part of that contract was to have an awful lot of new technology in place, not only that it had to configured correctly and had to be tested!  They weren’t 100% certain they could actually do it.

What was required wasn’t actually rocket science, it was fairly straight forward.  But for them it was something that was completely different, and they have certainly benefited from some of our hand holding.

So what did we do, we took a peer to peer network (that wasn’t working that well) and we replaced it with a server based network, we added Office 365 to it, for their email.  A Hosted Anti-Virus, and Hosted Back up Solution to it.  Lastly we added a security appliance to make sure the whole network was protected from attack, from the outside.

The installation took 1 day, although the entire network was pre-configured, actual disruption was down to only a couple of hours, whilst we transferred data on to the network.  We actually did a site visit the next day to see what issues they were having, so we could resolve them, they were actually having NO problems everything was working.

Would they have achieved this by DIY approach, well they could have, but what would it have cost them, in time? in lost productivity? And would the end result be as secure, and still be fully functioning?

I suspect not, in fact I would say our cost for the install was less than 20% what they would have lost in time/productivity, they just carried on doing what they are good at, and we did what we are good at.

Make Us your Technology Team because there is no I in Technology.

If you want to know more, or think we could help call 01752 546967 or email martin@limbtec.com

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An Opportunity

Security

So we are being told we have 2 weeks to make sure we are safe before the work done recently to prevent cryptoware and GameOver Zeus come back.

SO what can be done, well a quality anti-virus product, and a quality firewall are the basics.  However (And certainly the case with cryptoware infections we have dealt with) these are infected by people clicking on an attachment.

So perhaps now is the time to carry out some education of staff, (or family members) teach them how to scan emails and attachments before they open, (or ingrain in them) that they can’t open any attachments.

Next on the list would be to make sure you are backing up all of your data, and that the backups are working properly, and deal with any issues with the backup.

You might want to consider the following pages on our website

Hosted Anti-Virus
Hosted Anti SPAM
On Line Back up

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Happy Birthday to us!!

Today Limbtec is 12 years old, so we thought it would be good to see what was happening in 2002 when we started.

Operating Systems

Let’s start with Windows XP, when we started a new computing experience had just hit the streets, it was Windows XP, and it has lived as long as we have as a company.  Having said that most of our customers were still using

  • Windows 98
  • Windows 2000
  • Windows NT 4
We also had a few installs of Windows 95, and I do remembers looking at a Windows 3.11 system at some point, along with these we have also seen
Vista, 7, 8, 8.1
along with server 2003, 2008, 2012
This is without mentioning the work we have done on Mac both OS X, and it predecessor, and the few Linux/Unix issues we have dealt with.
Internet Connectivity

ADSL had really only just come out with blistering fast 2MB connections, although a lot of customers were dialing up (YES Really) on 56K connections, or maybe if they were a little posh might have an ISDN connection.  Currently sitting here on a FTTC connection at 76MB, having said that we also do far more online, not just with social media, but almost everything we do is reliant on an internet connection.
Storage
Servers had 10Gb or so of storage, and these we were replacing with servers with 40Gb of storage, now even the smallest of small business have 1TB of storage available to them, and probably even more than this
Although even small businesses had an advantage to having a Small Business Server, now a lot of these customers are using Office 365 and a nice fanless NAS box for on site document storage.
Backup of these were done by tape, DDS 4 or smaller, now for a lot of people the backup is done online into the cloud, and if it is an onsite storage it will more than likely be on to external drives.
Screen’s
Almost everyone had a crt screen (about 15″) sat on their desks, then LCD screens still around 15″, now we put out mostly 19 -21″ as standard and a lot of customers buying 24″ +.  Also seen the introduction of touch screens, which now with Windows 8 offers a new way of doing some tasks.
We have also said goodbye, to the floppy drive, and starting to see end of optical drives specially in mobile devices. Processors have become much faster, and with multiple cores, and memory, well that now comes in amounts never even dreamed of 12 years ago.
Now just wondering what the business IT environment will be in 12 years time?
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Another Late Night

Another late night last night, had to resolve an issue with a customers server, where the password complexity rules had been changed. On top of that we also had to install WSUS on this server.

For those who don’t know WSUS, enables you to control the windows updates from your server. We have finished the download, and have approved some of the updates, but not all. Looks like my wish to have an extended break this weekend is disappearing.

We also picked up a few machines yesterday that were infested with viruses one of them wouldn’t even boot up because of this. If the cost of a good anti-virus programme is putting you off don’t let it. It is going to cost them more than that to have it cleaned and to stop it happening again it will need to have a AV product installed.

Got a couple of repairs to pick up this morning, and then a router swap out to do. Hopefully finish early this afternoon, and get these machines sorted tomorrow. Leaving Sunday and Monday free.

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Clean that SPAM

Well we have been busy building the website for out anti-spam/anti-virus email solution.
Although you can’t yet sign up on line we have created a website where you can see what it is, and how much it will cost you.

We choose to use a CMS for this site, and thought we would give Joomla a try. Partly because a customer uses it for their website, and partly just to check out how quickly we could build a useful site. It took just a couple of days to get most of the site done, and most of the work was finished within 7 days. All we have to do is to add keywords to the pages. If you want a site which includes management then give it a go. There are many add-ins, and templates, with a lot of them being free.

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