What are you missing

What are you missing

You’ve probably got here as your a small business searching Google for an answer to a Technology/IT issue!
What are you missing by DIY IT Support?
We firmly believe in letting people to do what they are good at, but as Technology has become more and more consumerised, people believe they should be able to buy something on line, and set it up and it will work.

And whilst it may be fun to waste your time when you are at home with this, and it doesn’t matter too much if it just kind of works, when it comes to your business things are different.  We recently took on a new customer who had sign a new contract, and part of that contract was to have an awful lot of new technology in place, not only that it had to configured correctly and had to be tested!  They weren’t 100% certain they could actually do it.

What was required wasn’t actually rocket science, it was fairly straight forward.  But for them it was something that was completely different, and they have certainly benefited from some of our hand holding.

So what did we do, we took a peer to peer network (that wasn’t working that well) and we replaced it with a server based network, we added Office 365 to it, for their email.  A Hosted Anti-Virus, and Hosted Back up Solution to it.  Lastly we added a security appliance to make sure the whole network was protected from attack, from the outside.

The installation took 1 day, although the entire network was pre-configured, actual disruption was down to only a couple of hours, whilst we transferred data on to the network.  We actually did a site visit the next day to see what issues they were having, so we could resolve them, they were actually having NO problems everything was working.

Would they have achieved this by DIY approach, well they could have, but what would it have cost them, in time? in lost productivity? And would the end result be as secure, and still be fully functioning?

I suspect not, in fact I would say our cost for the install was less than 20% what they would have lost in time/productivity, they just carried on doing what they are good at, and we did what we are good at.

Make Us your Technology Team because there is no I in Technology.

If you want to know more, or think we could help call 01752 546967 or email martin@limbtec.com

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Hard drives & Data

already into February, I wonder just where the days disappear to!

Thought it might be worth warning about Hard drives, and data backups.

! think that is happening a lot is people a keeping there computers going for as long as possible, personally I think there are 2 reasons for this, firstly they are more powerful than most people need them to be, secondly we are currently in austere times.

Most hard drives have a service life of around 5 years. The problem is that it is not a guarantee the drive will run to 5 years.

Which bring us back to the great subject of Data backup. I am a great fan of backing up on line. it is easy to do, and easy to test. Also your data is stored somewhere else, so if something bad does happen to the building you are in, your data will still be safe.

I just mentioned ‘test’ now a lot of users, and businesses DO NOT TEST the back up file, or individual items in that back.

We recently recovered a laptop, (4-5 years old) who’s hard drive started failing, the owner was writ ting a book, it was nearly finished, he had not backed it up for a few weeks, and yes you can guess what has happened, the 1 item no longer available was the folder and any useful data from it.

so my top tip is regardless of how old your computer is, back up your data, the older the computer is the more likely it is that your Hard Drive may just pack up. Regularly check your back ups are useful, and that you canuse the data in the back up.

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