Hard Drive Faulty? Perhaps you need data racovery

You’ve discovered your computer has an issue, and it is a Hard Drive Issue, or your external Drive doesn’t work!

You have data on it that you need and haven’t baked up, what are your options.

PANIC! now that you’ve calmed down give us a call!

Depending on what has happened we may be able to recover your data in our Plymouth Workshop, if the Hard Drive is physically damaged like the one in the image (one of our customers) then we would send it away to our partner company.

Why?

Because we don’t have a clean room to take the drive apart, or the equipment or spare parts to get the drive to a state the data could be recovered. Of course you could just send it away to a company you have found online, and there are a lot of them around.

The drives we can recover from in our Plymouth Workshop will be worked on, and as much of the data as possible will be recovered, and then returned to you either on a new Hard Drive or a USB memory stick.

And after all this don’t forget to resolve your problem on not backing up in the first place.

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Happy Birthday to us!!

Today Limbtec is 12 years old, so we thought it would be good to see what was happening in 2002 when we started.

Operating Systems

Let’s start with Windows XP, when we started a new computing experience had just hit the streets, it was Windows XP, and it has lived as long as we have as a company.  Having said that most of our customers were still using

  • Windows 98
  • Windows 2000
  • Windows NT 4
We also had a few installs of Windows 95, and I do remembers looking at a Windows 3.11 system at some point, along with these we have also seen
Vista, 7, 8, 8.1
along with server 2003, 2008, 2012
This is without mentioning the work we have done on Mac both OS X, and it predecessor, and the few Linux/Unix issues we have dealt with.
Internet Connectivity

ADSL had really only just come out with blistering fast 2MB connections, although a lot of customers were dialing up (YES Really) on 56K connections, or maybe if they were a little posh might have an ISDN connection.  Currently sitting here on a FTTC connection at 76MB, having said that we also do far more online, not just with social media, but almost everything we do is reliant on an internet connection.
Storage
Servers had 10Gb or so of storage, and these we were replacing with servers with 40Gb of storage, now even the smallest of small business have 1TB of storage available to them, and probably even more than this
Although even small businesses had an advantage to having a Small Business Server, now a lot of these customers are using Office 365 and a nice fanless NAS box for on site document storage.
Backup of these were done by tape, DDS 4 or smaller, now for a lot of people the backup is done online into the cloud, and if it is an onsite storage it will more than likely be on to external drives.
Screen’s
Almost everyone had a crt screen (about 15″) sat on their desks, then LCD screens still around 15″, now we put out mostly 19 -21″ as standard and a lot of customers buying 24″ +.  Also seen the introduction of touch screens, which now with Windows 8 offers a new way of doing some tasks.
We have also said goodbye, to the floppy drive, and starting to see end of optical drives specially in mobile devices. Processors have become much faster, and with multiple cores, and memory, well that now comes in amounts never even dreamed of 12 years ago.
Now just wondering what the business IT environment will be in 12 years time?
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Hard drives & Data

already into February, I wonder just where the days disappear to!

Thought it might be worth warning about Hard drives, and data backups.

! think that is happening a lot is people a keeping there computers going for as long as possible, personally I think there are 2 reasons for this, firstly they are more powerful than most people need them to be, secondly we are currently in austere times.

Most hard drives have a service life of around 5 years. The problem is that it is not a guarantee the drive will run to 5 years.

Which bring us back to the great subject of Data backup. I am a great fan of backing up on line. it is easy to do, and easy to test. Also your data is stored somewhere else, so if something bad does happen to the building you are in, your data will still be safe.

I just mentioned ‘test’ now a lot of users, and businesses DO NOT TEST the back up file, or individual items in that back.

We recently recovered a laptop, (4-5 years old) who’s hard drive started failing, the owner was writ ting a book, it was nearly finished, he had not backed it up for a few weeks, and yes you can guess what has happened, the 1 item no longer available was the folder and any useful data from it.

so my top tip is regardless of how old your computer is, back up your data, the older the computer is the more likely it is that your Hard Drive may just pack up. Regularly check your back ups are useful, and that you canuse the data in the back up.

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Been a while

Well it’s been over a month since our last post, as we have been very busy, but have still managed to find time to post on twitter. Well lots been going on.

Laptop Repairs
We have been doing lots of laptop repairs including screen replacements, and replacement DC Jacks. We have also been told by our screen supplier that the prices will be rising, and they are already on the way up, an 8.9″ screen we did recently had increased by over £15!

Data Recoveries
Also doing a lot of data recoveries, both physical, and logical. It is always better to have a copy of your data, than relying on it being recoverable. It might just no be recoverable.

Business Support Contracts
This has been growing rapidly, with a whole lot of new business support customers.

Coming Soon
Microsoft will be launching Windows 7 on us next week (22/10/09) We have been running it on some of our desktops for a month for so now. It was a little bit difficult to begin with, as we had issues with some of the drivers, but the platform has been stable for about 3 weeks now.

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More Busy Days

Site Survey Completed, start work at new customers site on Friday, get the issues resolved. And ahve another HAPPY Customer.

Also Completed the Logical Data Recovery last night, recovered the 60Gb of data that had been deleted. More intriguing is why this happened in the first place. The customer was cleaning up the hard drive using the windows tools. However the laptop had, had windows reinstalled by another Computer repair provider in Plymouth. Now instead of carrying out a windows repair they had reinstalled windows, and had left all of the users data in the old folder. Windows believing the ‘Windows.old’ folder was surplus to requirements just deleted it.

Although we can’t name the company in question we probably get at least 2-4 machines in every month after they have had their hands on it, and caused a whole lot of issues.

Essentially another site survey to complete today, as we carry out a pre-installation checks for a customer who is getting a new Line of Business App installed in the next month or so. And some more pick ups.

Will try and get the last couple of pages uploaded for our web hosting customer. Kind of chuffed at last after many years of trying have managed to blog in consecutive days.

Friday Morning is looking busy, but hopefully we should complete this weeks work by early afternoon, and then going to try and take some time off during the long weekend.

May try on Sunday to rebuild our on line shop.!! Keep you posted here.

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Busy couple of weeks

It’s been a few busy couple of weeks.
Been doing data recovery, System repairs, Virus removals, and busy talking to a few businesses about taking out a monitoring and support contract.

The down side has been that PC World are continuing to tell people we are bust and gone. This leaves me with no option but to speak to our solicitor tomorrow, and try and get something sorted to prevent this immediately.

Any other IT providers near a PC World store need to keep an eye out as I believe this may be a way of them to try and get market segment from us smaller guys.

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Busy, Busy, Busy

Busy with lots of things.
Data Recovery – lot of these happening. A word of warning do not keep your data, on a removable drive alone. We have had lots of these coming in after being dropped, and 20% or so of these had no data to be recovered. If you are short of drive space, get a bigger or another hard drive put into your computer. Keep the external drive for either transporting the data or to back up your data.

If you have Windows Vista, then it so easy to backup this way.

Rise in Spam, and Viruses

We’ve seen a rapid rise in the amount of SPAM in recent weeks, mostly phising emails, but also a rise in emails containing viruses. We have also seen a rise in infected Computers. Amazing how many people don’t have a proper anti-virus. You really need to make sure your computers are protected.
Also make sure your Firewall is in place and active, block every port you don’t need.

People are out there at the moment, and they are trying to make money by accessing peoples data.

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