What are you missing

What are you missing

You’ve probably got here as your a small business searching Google for an answer to a Technology/IT issue!
What are you missing by DIY IT Support?
We firmly believe in letting people to do what they are good at, but as Technology has become more and more consumerised, people believe they should be able to buy something on line, and set it up and it will work.

And whilst it may be fun to waste your time when you are at home with this, and it doesn’t matter too much if it just kind of works, when it comes to your business things are different.  We recently took on a new customer who had sign a new contract, and part of that contract was to have an awful lot of new technology in place, not only that it had to configured correctly and had to be tested!  They weren’t 100% certain they could actually do it.

What was required wasn’t actually rocket science, it was fairly straight forward.  But for them it was something that was completely different, and they have certainly benefited from some of our hand holding.

So what did we do, we took a peer to peer network (that wasn’t working that well) and we replaced it with a server based network, we added Office 365 to it, for their email.  A Hosted Anti-Virus, and Hosted Back up Solution to it.  Lastly we added a security appliance to make sure the whole network was protected from attack, from the outside.

The installation took 1 day, although the entire network was pre-configured, actual disruption was down to only a couple of hours, whilst we transferred data on to the network.  We actually did a site visit the next day to see what issues they were having, so we could resolve them, they were actually having NO problems everything was working.

Would they have achieved this by DIY approach, well they could have, but what would it have cost them, in time? in lost productivity? And would the end result be as secure, and still be fully functioning?

I suspect not, in fact I would say our cost for the install was less than 20% what they would have lost in time/productivity, they just carried on doing what they are good at, and we did what we are good at.

Make Us your Technology Team because there is no I in Technology.

If you want to know more, or think we could help call 01752 546967 or email martin@limbtec.com

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An Opportunity

Security

So we are being told we have 2 weeks to make sure we are safe before the work done recently to prevent cryptoware and GameOver Zeus come back.

SO what can be done, well a quality anti-virus product, and a quality firewall are the basics.  However (And certainly the case with cryptoware infections we have dealt with) these are infected by people clicking on an attachment.

So perhaps now is the time to carry out some education of staff, (or family members) teach them how to scan emails and attachments before they open, (or ingrain in them) that they can’t open any attachments.

Next on the list would be to make sure you are backing up all of your data, and that the backups are working properly, and deal with any issues with the backup.

You might want to consider the following pages on our website

Hosted Anti-Virus
Hosted Anti SPAM
On Line Back up

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March – what a month to date

Been a busy strange few weeks, firstly we were hit with a massive spike in Fake Anti-Virus infections, and just as we were getting over that, the Windows 7 issue stuck it’s ugly little head up.

So the fake AV has sunk again, but will increase at some point in the future, be wary of this, and don’t pay to activate the product it just doesn’t work.

More of a concern is the Windows 7 issue, there are several fixes available, but to date I haven’t been able to install it on my system! On top of that I had to re-install my Operating System, as it was so screwed up by this, and on top of this I have been continually repairing the installation of my Applications.

Microsoft have a record of this, when i entered the IT industry Windows NT 4 had just had a re-release of SP5 (SP 5a) (it might have been SP6. It is 12 years ago now.
Then we had windows 2000, without any major issues with Service Packs. Then we had it with Windows XP, and a Service Pack 1A! Windows Vista no problems, will we end up with a Windows 7 SP 1A!

I have decided as my computer is due for replacement to leave it alone, until I replace it in the next few weeks.

And now time to concentrate on some of the new projects we are currently working on.

Until Next Time……

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