Site icon Limbtec Limited

About us

[vc_row][vc_column][vc_column_text]Martin Limburn

When I was young, I wanted to do 2 things in life, firstly server in the armed forces, secondly to run my own business. I joined the Royal Navy and served in the submarine service from 17 until I had to retire on medical ground. I took the knowledge I gained during my service and worked for a local Internet Service Provider.

But after a short while I found I wanted to run a business and so I founded Limbtec in 2002.

I identified a gap in the market, to provide an outsourced IT department for SME’s mainly in Plymouth, but also further afield in Devon and Cornwall, whilst working for a local internet service provider who outsourced the support staff to help our business customers, problem being that most of the technical support staff hated doing this! One thing we have continued over the years is employing staff that can talk plain English with our customers, mostly by employing staff with technical ability who come from a customer service role.

One thing I identified early on was that to give our customers great value we had to be proactive and had to have the ability to monitor and remediate issues remotely, even better if we could do that before it even affected the user of the device.  Which is exactly where we are today.  Although we still provide people in person when it is needed or wanted by the customer.

Our focus is to provide the best IT Support and services delivered with cyber security at the front of all we do.

Education

We have taken the best of what we do with businesses, and wrapped it up specially for use in Education, particularly Primary Education.  We currently serve over 20 school, mainly small rural schools.

Security is a particular focus in education, and whilst it is important, it can also be tricky to deliver.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”container”][vc_column width=”1/2″ offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″ css=”.vc_custom_1499435382226{padding-left: 0px !important;}”][vc_row_inner css=”.vc_custom_1498408421129{margin-bottom: 22px !important;padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner css=”.vc_custom_1498329876936{padding-right: 20px !important;padding-left: 0px !important;}”][vc_custom_heading text=”What we do” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1499282105608{margin-top: 10px !important;}”][vc_column_text]

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″][vc_row_inner css=”.vc_custom_1499434495517{margin-bottom: 30px !important;}”][vc_column_inner][vc_toggle title=”1. Our Mission”]Limbtec is the Premier Managed IT Services Company in the far South West. We work with Business Owners and Multi Academy Trusts to design the strategic use of technology to enable your business, school, or trust to achieve more.[/vc_toggle][vc_toggle title=”2. Our Objectives”]

  1. Explain every thing to you in plain English – No Technobabble
  2. Provide a true one stop shop that provides you with real integrated solutions
  3. We work with you to provide the technology and support to achieve your business goals.
  4. Built on and underpinned by 21 years of trading.

[/vc_toggle][vc_toggle title=”3. Our People”]All our Engineers are certified, and carry out continual professional training, so you know you are getting the best support and solutions for you.[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1519718826486{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1498569609086{padding-top: 0px !important;}”][vc_row_inner el_class=”container”][vc_column_inner width=”1/4″]

0 Skilled technicians

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0 Happy clients

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0 Years experience

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0 Finished projects

[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1498573614539{padding-top: 50px !important;padding-bottom: 60px !important;background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1498570793836{padding-top: 0px !important;}”][vc_row_inner el_class=”container”][vc_column_inner width=”1/4″ css=”.vc_custom_1499435724939{padding-right: 40px !important;}” offset=”vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_custom_heading text=”Meet our team” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1498573908687{margin-top: 130px !important;}”][vc_custom_heading text=”Our team is here to extend your team, and enable you to keep your business safe and secure” font_container=”tag:p|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1613330591683{margin-bottom: 25px !important;}”]Contact Us[/vc_column_inner][vc_column_inner width=”1/4″ offset=”vc_col-lg-3 vc_col-md-4 vc_col-xs-12″]
Martin Limburn
Managing Director

Martin keeps the team ahead of the steep technology curve, and provide 2nd/3rd line support.

Dan Browning
1st Line Support

Dan provides intial response to support problems and carries out site visits.

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Margaret Limburn
Operations Director

Margaret is responsible for the day to day running of the business from accounts to Marketing.

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Ben Brewer
1st Line Support

Ben provides the initial response to support questions, and carries out some of the on site work.

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Fast service

We resolve your problems within the agreed Service Level Agreement.

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Expert team

All of our technical team are Certified.

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Affordable prices

We charge in 15 minute blocks and have no call out charges.

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Modern technology

We use BEST of Breed Solutions, to provide you with the best and most secure environment possible.

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Always open

We are continually monitoring your systems to discover any issues, 24/7/365.

[/vc_column][/vc_row][vc_row css=”.vc_custom_1498572372110{padding-top: 25px !important;padding-right: 15px !important;padding-bottom: 60px !important;padding-left: 0px !important;}” el_class=”container”][vc_column width=”1/2″ offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″ css=”.vc_custom_1496422485756{padding-right: 0px !important;}”][vc_row_inner][vc_column_inner width=”5/6″ css=”.vc_custom_1486561683026{padding-left: 0px !important;}”][vc_custom_heading text=”Other stats about us” font_container=”tag:h3|text_align:left|line_height:1.4″ use_theme_fonts=”yes” css=”.vc_custom_1498572286494{margin-top: 5px !important;}”][vc_column_text]To ensure the team resolve issues as quickly as possible we track everything.  Why not give us a try![/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner]Get started[/vc_column][vc_column width=”1/2″ css=”.vc_custom_1496422692253{padding-right: 0px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″]

SLA Resolution met (last 4 weeks)

96.4%
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SLA First Response met (last 4 weeks)

100%
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0

Tickets Opened (Last 2 weeks)
[vc_column_text]Last Updated : 10/07/23[/vc_column_text][/vc_column][/vc_row]
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