Limbtec Limited > Blog > 2024 > January

How Can You Leverage theNew MS Teams Payment App?

31st January 2024
New Teams Payment App

Are you a small business owner or a freelancer who offers services online? If so, you might be wondering how to get paid by your customers in a fast and convenient way. You might have tried different payment platforms. But they often require you to switch between different apps or websites. This can be time-consuming and confusing.

There is now another option to streamline the payment process. Microsoft has launched the Teams Payments app. This is a new feature that allows you to request and receive payments from your customers. You do it within Microsoft Teams meetings.

The Teams Payments app is currently available in the United States and Canada. Subscribers to Teams Essentials and Microsoft 365 business get it at no charge.

How Does the Teams Payment App Work?

The Teams Payments app is simple to use. You can get the app from the Microsoft AppStore. You add it to your Teams account and connect it to your preferred payment service. You can choose from:

  • Stripe
  • PayPal
  • GoDaddy

Once you have set up the app, you can start requesting payments from your customers in Teams meetings.

How Do You Send a Payment Request?

To send a payment request, you just need to open the meeting chat. Then, select the Payments icon from the messaging extensions. Then, you can fill out a simple form. It includes the amount, currency, description, and recipients of your request.

You can send the same request to several people if you want. The app will generate a card that shows the status of each payment, whether it is unpaid or paid.

Teams Payment

Image credit: Microsoft

Your customers will see the same card in their meeting chat. They can click on the Pay Now button to complete their payment. The system will redirect them to the payment service that you have connected to the app. There, they can enter their payment details and confirm their transaction.

Once they have done that, they will see a confirmation message in the chat. You will receive a notification that your payment has been processed.

Image credit: Microsoft

Benefits of Using the Teams Payment App

The Teams Payments app has many benefits. Both for small businesses and freelancers who offer online services. Here are some of them:

It saves time and hassle.

You don’t need to switch between different apps or websites. You can easily request and receive payments from your customers. You can do everything within Teams meetings. This makes it more convenient and efficient for both parties.

It increases customer satisfaction and loyalty.

Your customers will appreciate the ease of paying you through Teams meetings. They don’t need to create an account or download an app to pay you. They can complete their transaction in a few clicks right inside the meeting.

It boosts your revenue and cash flow.

You can get paid faster and more securely by using the Teams Payments app. You don’t need to wait for invoices or checks to clear. You can receive your money within minutes of completing a service. Either directly into your bank account or PayPal account.

It enhances your professional image and credibility.

You can show your customers that you are using a reliable and trusted payment platform. One built by a well-known company that has been a technology leader for decades. You can also add a seller policy to your payment requests. Here you can specify your terms and conditions, cancellation policy, refund policy, etc.

It helps you keep track of payments.

Keeping track of payments is crucial for financial management. With the Teams Payments App, you can track transactions in real-time. You’ll receive instant notifications for successful payments. It will help you maintain a comprehensive record of your financial interactions.

It’s seamlessly integrated with Microsoft 365.

The Teams Payments App seamlessly integrates with Microsoft 365. You can leverage the power of Microsoft’s ecosystem. Using it to manage your communications, collaborations, and payments together. No need for more logins or complicated setups – it’s all within one platform.

It increases productivity.

Efficiency is the key to productivity. You reduce the time spent on payment-related tasks by integrating Payments into Teams. This efficiency translates into increased productivity. It allows you and your team to focus on core business activities and driving growth.

The Teams Payments app marks a significant leap in digital business transactions. By leveraging this powerful tool, you’re simplifying payments. You’re also enhancing customer experiences, ensuring data security, and boosting productivity.

We Can Help You Get More Out of Microsoft 365

The Teams Payments app is a great way to simplify and streamline your payment process. It can help you save time, increase customer satisfaction, and boost revenue.

Need help with this or other Microsoft 365 tools? Our experts can work with you to help you make the most out of your Microsoft subscription.

Give us a call today to schedule a chat.

Article used with permission from The Technology Press.

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Here’s what’s in store for the last ever Windows ‘Moments’ update

29th January 2024
Here’s what’s in store for the last ever Windows ‘Moments’ update

Microsoft is soon going to release its latest update for Windows 11, known as “Moment 5” or the “February 24 Moment.” This update is expected to start rolling out in the next few weeks and it comes with some noteworthy changes that you’ll want to keep an eye on.

But first, let’s address one thing: After this update, Microsoft is going back to its roots with annual updates for Windows 11.

What does that mean for you? Well, it means you can expect more stability and fewer major overhauls to your operating system. It’s time to bid farewell to those frequent “moment” updates and embrace a more predictable schedule.

Now, let’s dive into what Moment 5 has in store for us…

One of the standout features of this update is the enhancement of Windows 11’s built-in accessibility features. Microsoft is improving the user experience for those who rely on these.

Voice Access now supports multiple monitors and additional languages. It introduces “voice shortcuts” for custom voice-activated commands. Narrator gains the ability to preview new natural voices and works alongside voice access for various tasks.

One notable change is the ability to write directly into text boxes using a stylus across the operating system. This feature streamlines the use of digital pens, eliminating the need for a dedicated handwriting panel.

For the first time ever, Microsoft is making some in-box apps uninstallable. Apps like Edge, Camera, and Photos can be removed if you don’t intend to use them.

Microsoft is also making the Windows Search pane more flexible. This update allows third-party search providers like Google or Yahoo to create plugins for the Windows Search pane. So, if you prefer another search engine over Bing (and let’s face it, many of us do), you’ll have the option to switch.

The Nearby Share feature (it’s like Apple’s AirDrop) gets a boost with “friendly name” support. You can give your PC a more readable name, making file sharing more user-friendly. Additionally, Windows Spotlight, which displays Bing’s background of the day, will become the default wallpaper setting.

Copilot is getting better. It can now be “undocked,” making it more versatile and accessible. You’ll also find the Copilot interface in the Windows ALT+TAB menu for quick and easy access.

And Microsoft is making changes to the Widgets Board. You’ll be able to disable Microsoft News integration, allowing for a widget-only layout if you prefer not to have news headlines in your Widgets Board. Plus, third-party news services can build plugins to integrate with the Widgets Board, providing more options for users.

Notepad will include a character count feature and an “Edit with Notepad” shortcut in context menus for select file types.

In a nutshell, Moment 5 brings a host of improvements and enhancements to Windows 11, making it more accessible, user-friendly, and versatile.

For business owners, these updates can improve productivity and streamline workflows for you and your team. If you haven’t already made the move to Windows 11, now’s the time! We can help you with that – get in touch.

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11 Ways to Responsibly Get Rid of E-Waste at Your Home or Office

26th January 2024
How to dispose of E-Waste

In our tech-driven world, electronic devices have become indispensable. But with constant upgrades, what happens to the old gadgets? They tend to pile up and eat up storage space. But you can’t just throw them in the trash. E-waste poses a significant environmental threat if not disposed of responsibly.

E-waste is a term that refers to electronic devices that are no longer useful or wanted. These include things like:

  • Computers
  • Laptops
  • Smartphones
  • Tablets
  • Printers
  • Cameras
  • TVs
  • and more

E-waste can contain hazardous materials. Such as lead, mercury, cadmium, and brominated flame retardants. These can harm the environment and human health if they are not disposed of properly.

E-waste comprises about 70% of toxic waste. People only recycle 12.5% of it.

So, what can you do to responsibly get rid of e-waste at your home or office? Here are some tips.

1. Understand What Makes Up E-Waste

E-waste includes old computers, smartphones, printers, and other electronic devices. It also comprises batteries, chargers, and even cables. Understanding what makes up e-waste is the first step towards responsible disposal.

Most people simply aren’t aware of what e-waste includes. This is a big reason that most of it ends up in landfills. Which is not good for us or the environment.

2. Reduce Your E-Waste

The next step is to reduce the amount of e-waste you generate in the first place. This means buying only what you need. Also choosing durable and energy-efficient products. As well as extending the lifespan of your devices by repairing them when possible.

Before buying a new electronic device, ask if it’s necessary. Can more than one person share a company tablet, for example? In some cases, everyone in a family or office might not need a duplicate device.

3. Explore Recycling Programs

Many electronics retailers and manufacturers have recycling programs. Research local options. Retailers often collect old gadgets, ensuring they are recycled or disposed of properly. These programs are convenient and eco-friendly.

4. Use E-Waste Recycling Centers

E-waste recycling centers specialise in disposing of electronic devices safely. They dismantle gadgets, recycle valuable components, and dispose of hazardous materials responsibly. Locate a certified e-waste recycling center near you for proper disposal.

Here are a few sites where you can find recycling centers:

5. Consider Donating or Selling Functioning Devices

If your old devices are still functional, consider donating them. Many charities and schools accept functional electronics. Or you can sell them online through reputable platforms. This gives gadgets a new life and reduces e-waste.

Make sure you properly clean data from old devices first. You don’t want someone having access to your online banking app or all your family photos. Keep on reading for tips on doing this properly.

6. Dispose of Batteries Separately

Batteries, especially rechargeable ones, contain hazardous materials. Many retailers and recycling centers have dedicated bins for battery disposal. Always separate batteries from other e-waste for proper handling.

7. Try Manufacturer Take-Back Programs

Several electronic manufacturers offer take-back programs. When you buy a new device, inquire about their disposal programs. Some manufacturers take back old gadgets, ensuring responsible recycling or refurbishment.

8. Opt for Certified E-Waste Recyclers

When using e-waste recycling services, choose certified recyclers. Look for certifications like R2 or e-Stewards. These certifications ensure that the recycling process meets high environmental standards. As well as data security protocols.

9. Educate Your Office or Household

Awareness is key. Educate your office or household about the importance of responsible e-waste disposal. Encourage everyone to take part and follow proper disposal methods.

10. Repurpose or Upcycle

Get creative. You can often repurpose or upcycle old electronics. Turn an old computer monitor into a digital photo frame. Use smartphone parts for DIY projects. Upcycling reduces waste and adds a touch of innovation

11. Encourage Manufacturer Responsibility

Support companies that take environmental responsibility seriously. Choose products from manufacturers committed to sustainable practices and responsible e-waste management.

Make Sure to Secure Data Before Disposal, Sale, or Donation

Before parting with your devices, wipe all data. Otherwise, you could become the victim of cybercrime. It’s not unusual for criminals to troll dumps for old electronics. Remove all traces of your data to keep yourself protected.

Use reliable data erasure software. Or consult with an IT professional to securely wipe information from old gadgets. Data security is crucial even in disposal.

Get Help Backing Up & Cleaning Devices

It’s important to both back up and remove all data from devices before you get rid of them. We can help with expert data migration from the old device to the new one. As well as thorough data cleaning to ensure all information is removed.

Give us a call today to schedule a chat.

Article used with permission from The Technology Press.

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7 Transformative Technology Trends Changing the Way We Work

24th January 2024
Tech Trends

Technology is reshaping the world of work at an unprecedented pace. From artificial intelligence to web3, from the metaverse to the hybrid work model. We are witnessing a series of technological revolutions. They are transforming how we communicate, collaborate, create, and innovate.

Let’s explore some of the most impactful technology trends that are changing the way we work in 2024 and beyond.

1. Artificial Intelligence

AI and Generative AI are not just buzzwords. They are transforming the workplace. These technologies enable automation, allowing teams to handle mundane tasks more efficiently. They free up human resources for more creative and strategic endeavors.

AI is not a new concept, but it has become more powerful and accessible in recent years. This is thanks to advances in computing power, data availability, and algorithm development.

Artificial intelligence is now augmenting and automating various aspects of work. This includes data analysis, customer service, image creation, product design, and more.

But AI also poses significant challenges and risks. This includes ethical dilemmas, social implications, and workforce displacement. Thus, it’s essential to adopt responsible and human-centric approaches to AI. As well as ensure that workers have the skills and support to adapt to the changing nature of work.

2. Remote Collaboration Tools

Advanced collaboration tools have facilitated the rise of remote work. These include video conferencing, project management software, and cloud-based document sharing platforms.

This technology empowers teams to collaborate seamlessly from different corners of the globe. These tools break down geographical barriers, allowing for efficient teamwork and real-time communication.

3. Hybrid Work Model

The hybrid work model is a term that describes the combination of remote and in-office work. This is not a new concept, but it has become more prevalent in the wake of the Covid-19 pandemic.

The hybrid work model offers many benefits, such as:

  • Increased productivity
  • Reduced costs
  • Improved work-life balance
  • Enhanced employee satisfaction
  • Improved employee retention

The hybrid work model is transforming the way we work. It requires workers to have new skills, tools, and strategies. For example, hybrid work requires workers to have several capabilities to work effectively. These include strong digital literacy, communication, collaboration, and self-management skills.

4. Web3: The Decentralized Internet

Web3 is a term that refers to the next generation of the internet. An internet based on decentralized technologies, such as:

  • Blockchain
  • Cryptocurrencies
  • Smart contracts
  • Peer-to-peer networks

Web3 aims to create a more open, transparent, secure, and democratic internet. One where users have more control over their own data, identity, and digital assets. 

Web3 also enables new forms of collaboration and value creation. This includes:

  • Decentralized autonomous organizations (DAOs)
  • Non-fungible tokens (NFTs)
  • Decentralized finance (DeFi)
  • Social tokens

Web3 is transforming the way we work. It’s creating new business models, platforms, and communities. These are designed to be more inclusive, participatory, and innovative.

Web3 has the potential to generate $49.10 billion in economic value by 2030.

5. Internet of Things (IoT) in the Workplace

IoT devices are creating smart and optimised workplaces. This includes smart thermostats that adjust office temperatures based on occupancy. As well as wearable devices that track employees’ health and productivity. This connectivity enhances efficiency and reduces energy consumption. It also provides valuable data for informed decision-making.

6. Augmented Reality (AR) and Virtual Reality (VR)

AR and VR technologies are revolutionizing training, design, and customer interactions. In the workplace, AR and VR offer immersive training experiences. These allow employees to learn complex tasks in a simulated environment. These technologies are also used in product design. This enables professionals to visualise and modify prototypes in real time. This drives faster innovation cycles.

7. Cybersecurity Advancements

As digital technologies advance so do cybersecurity threats. Businesses are investing in advanced cybersecurity measures to protect sensitive data. As well as ensuring the privacy of employees and customers.

These innovations include biometric authentication and AI-driven threat detection. Cybersecurity advancements are crucial. They help companies safeguard digital assets and maintain trust in the online workspace.

The Impact on the Future of Work

These transformative technology trends are not just fleeting novelties. They are shaping the future of work. Businesses that adapt and embrace these technologies gain a competitive edge.

Remote collaboration tools foster flexibility and work-life balance, appealing to the modern workforce. AI and automation enhance efficiency, reducing errors and operational costs.

IoT creates intelligent workspaces, enhancing employee well-being and environmental sustainability. AR and VR drive innovation, offering new ways to engage both employees and customers.

Challenges and Considerations

While these technologies bring immense benefits, they also pose challenges. Workforce training is essential to ensure employees can leverage these tools effectively. Additionally, there are ethical considerations about data privacy and security. As well as the impact of automation on employment. Striking a balance between technological advancement and human welfare is crucial. Especially in this transformative era.

Let Us Guide You Successfully Through Digital Transformation

Navigating new technologies can be complex. There are pitfalls that can waste time and money. Avoid this by working with our team of experts. We can help you customise your transformation to fit your business goals.

Give us a call today to schedule a chat.

Article used with permission from The Technology Press.

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Microsoft wants you to pay for updates

22nd January 2024
Microsoft wants you to pay for updates

Microsoft has announced that starting on 14th October 2025, they will no longer provide free support and security updates for Windows 10.

While the idea of paying for updates might raise some eyebrows, let’s put this into perspective. By 2025, Windows 10 will be a decade old, and Microsoft is likely to have introduced Windows 12. And as we know, Windows 11 is available today.

Supporting multiple old operating systems can be quite a handful, even for a tech giant like Microsoft.

2025 may seem like a way off, but it’s a good idea to start weighing up your options now. Here they are:

Option 1: Upgrade to Windows 11

Microsoft’s preferred option is for you to switch to Windows 11. It’s got some fantastic features and free updates until its end of life.

Option 2: Stick with Windows 10 and pay

You can choose to stay with Windows 10, but you’ll need to pay for security updates (no new features, though). The exact cost isn’t known yet. It’ll likely be a subscription for monthly updates.

Option 3: Stick with Windows 10 and don’t update it

Sure, you can continue using Windows 10 without paying, but this isn’t advisable. Without updates, your business’s PCs will become vulnerable to threats and security issues. And without Microsoft’s support to fix problems, even tech experts like us have nowhere to go for help. Please don’t take this option!

You’ve got until October 2025 to decide, so there’s no rush. But if you want your business to thrive this year, we’d highly recommend upgrading to Windows 11 sooner than later. You’ll immediately benefit from some features that could improve your processes and make your team’s jobs easier. 

If you’re considering the move to Windows 11, or exploring other options, we’re here to help make the transition smooth and hassle-free. Get in touch.

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Beware Of Cybersquatters!

19th January 2024

Have you ever searched for a specific website but landed on a completely different one after misspelling a letter or two in the URL? This deceptive tactic is known as cybersquatting. This practice not only jeopardizes the online presence of businesses and individuals but also poses a significant challenge in the ever-evolving landscape of cyber security. The scariest part is that you can be a victim of a cybersquatted domain and not even realise it.

Cybersquatting, what do you know

Here’s what you need to know about this type of cybercrime:

What Is Cybersquatting?

Cybersquatting, also known as domain squatting, involves the malevolent act of registering a domain name that is confusingly similar to that of a legitimate entity, be it a business, organisation or individual. The primary motive behind this maneuver is often financial gain, with cybersquatters aiming to exploit the recognition and success of well-known brands. However, the repercussions extend beyond monetary losses, as cybersquatting can stain the reputation of its victims.

Types Of Cybersquatting

There are many types of cybersquatting scams, but here are the most common ones that you need to be aware of.

  1. Top-Level Domain (TLD) Exploitation:
    A TLD is the final element of a domain name, such as “.com,” “.co.uk” and “.org.” Because there are so many variations, it’s difficult for small to medium-sized businesses to register all of them for their brand, and it’s even more difficult for celebrities or famous individuals.

    Cybercriminals will register matching domains using different TLDs and either create offensive or inappropriate websites, requesting the original domain owner to pay them to take them down, or they will use these websites to gain customers’ trust and make them susceptible to phishing attacks.
  1. Typosquatting: This form of cybersquatting involves intentionally registering misspelled domain names to capitalize on common typos, leading unsuspecting users to malicious sites.

    If you take Facebook.com, for example, here’s how a cybersquatter might buy their domains:

  • Faecbook.com
  • Facebokk.com
  • Faceboook.com

Typos are easy to make, so misspelled domains can generate a lot of traffic.

  1. Look-Alike Cybersquatting: This form of cybersquatting involves creating domains with common words added to mislead customers, even if they aren’t confusingly similar at first glance.

Here are a few examples:

  1. Original: Google.com
    Lookalike: G00gle.com

  2. Original: Amazon.com
    Lookalike: amaz0n.com or amazon1.com

  3. Original: Microsoft.com
    Lookalike: Microsofty.com

Looking at these, you might not think they’d easily trick users, but they still do!

How To Avoid Being A Cybersquatting Victim

You can avoid being a cybersquatting victim by taking a proactive approach. Here are a few steps to take:

  1. Register Your Trademark: To benefit from the full protection of the Anti-Cybersquatting Consumer Protection Act (ACPA) and Uniform Domain Name Dispute Resolution Policy (UDRP), it can be helpful to register your trademark early. These regulations will still apply if a cybercriminal registers a cybersquatting domain name and you have an unregistered trademark; however, you’ll need to prove you were using it for business before the domain was registered. Trademarks aren’t required, but they can make this easier.
  1. Invest In Multiple Prominent TLDs: When you register your domain, also register it with the most popular TLDs, like .co and .org.

  2. Be Cautious Of What Websites You Visit: When typing URLs into the address bar, double-check to make sure you’re going to the correct website.

    This applies to links you click too! Hover over links with your mouse to confirm that it is the correct link. For extra security, skip clicking links and type them into the search bar on your own.

Cybersquatting is only one method hackers use to cause chaos. Cybercriminals are constantly coming up with new ways to scam businesses and individuals alike. If you want to double down on security to make sure you and your company are protected from sneaky attackers, we can help.

We’ll conduct a FREE, no-obligation Security Risk Assessment where we’ll examine your network security solutions to identify if and where you’re vulnerable to an attack and help you create a plan of action to ensure you’re protected. Click here to book a 10-minute Discovery Call with our team to get started.

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Beware of These 2024 Emerging Technology Threats

17th January 2024
Beware of These 2024 Emerging Technology Threats

The global cost of a data breach last year was USD $4.45 million. This is an increase of 15% over three years. As we step into 2024, it’s crucial to be aware of emerging technology threats. Ones that could potentially disrupt and harm your business.

Technology is evolving at a rapid pace. It’s bringing new opportunities and challenges for businesses and individuals alike. Not all technology is benign. Some innovations can pose serious threats to our digital security, privacy, and safety.

In this article, we’ll highlight some emerging technology threats to be aware of in 2024 and beyond.

Data Poisoning Attacks

Data poisoning involves corrupting datasets used to train AI models. By injecting malicious data, attackers can skew algorithms’ outcomes. This could lead to incorrect decisions in critical sectors like healthcare or finance. Some actions are vital in countering this insidious threat. These include protecting training data integrity and implementing robust validation mechanisms.

Businesses should use AI-generated data cautiously. It should be heavily augmented by human intelligence and data from other sources.

5G Network Vulnerabilities

The widespread adoption of 5G technology introduces new attack surfaces. With an increased number of connected devices, the attack vector broadens. IoT devices, reliant on 5G networks, might become targets for cyberattacks. Securing these devices and implementing strong network protocols is imperative. Especially to prevent large-scale attacks.

Ensure your business has a robust mobile device management strategy. Mobile is taking over much of the workload Organisations should properly track and manage how these devices access business data.

Quantum Computing Vulnerabilities

Quantum computing, the herald of unprecedented computational power, also poses a threat. Its immense processing capabilities could crack currently secure encryption methods. Hackers might exploit this power to access sensitive data. This emphasises the need for quantum-resistant encryption techniques to safeguard digital information.

Artificial Intelligence (AI) Manipulation

AI, while transformative, can be manipulated. Cybercriminals might exploit AI algorithms to spread misinformation. They are already creating convincing deepfakes and automating phishing attacks. Vigilance is essential as AI-driven threats become more sophisticated. It demands robust detection mechanisms to discern genuine from malicious AI-generated content.

Augmented Reality (AR) and Virtual Reality (VR) Exploits

AR and VR technologies offer immersive experiences. But they also present new vulnerabilities. Cybercriminals might exploit these platforms to deceive users, leading to real-world consequences.

Ensuring the security of AR and VR applications is crucial. Especially to prevent user manipulation and privacy breaches. This is very true in sectors like gaming, education, and healthcare.

Ransomware Evolves

Ransomware attacks have evolved beyond simple data encryption. Threat actors now use double extortion tactics. They steal sensitive data before encrypting files. If victims refuse to pay, hackers leak or sell this data, causing reputational damage. 

Some defenses against this evolved ransomware threat include:

  • Robust backup solutions
  • Regular cybersecurity training
  • Proactive threat hunting

Supply Chain Attacks Persist

Supply chain attacks remain a persistent threat. Cybercriminals infiltrate third-party vendors or software providers to compromise larger targets. Strengthening supply chain cybersecurity is critical in preventing cascading cyber incidents. Businesses can do this through rigorous vendor assessments, multi-factor authentication, and continuous monitoring.

Biometric Data Vulnerability

Biometric authentication methods, such as fingerprints or facial recognition, are becoming commonplace. But users can’t change biometric data once compromised, like they can passwords. Protect biometric data through secure encryption. Ensure that service providers follow strict privacy regulations. These are paramount to preventing identity theft and fraud.

Advanced Phishing Attacks

Phishing attacks are one of the oldest and most common forms of cyberattacks. These attacks are becoming more sophisticated and targeted thanks to AI. For example, hackers customize spear phishing attacks to a specific individual or organization. They do this based on online personal or professional information.

Another example is vishing attacks. These use voice calls or voice assistants to impersonate legitimate entities. They convincingly persuade victims to take certain actions.

Ongoing employee phishing training is vital. As well as automated solutions to detect and defend against phishing threats.

Tips for Defending Against These Threats

As technology evolves, so do the threats that we face. Thus, it’s important to be vigilant and proactive. Here are some tips that can help:

  • Educate yourself and others about the latest technology threats.
  • Use strong passwords and multi-factor authentication for all online accounts.
  • Update your software and devices regularly to fix any security vulnerabilities.
  • Avoid clicking on suspicious links or attachments in emails or messages.
  • Verify the identity and legitimacy of any callers or senders. Do this before providing any information or taking any actions.
  • Back up your data regularly to prevent data loss in case of a cyberattack.
  • Invest in a reliable cyber insurance policy. One that covers your specific needs and risks.
  • Report any suspicious or malicious activity to the relevant authorities.

Need Help Ensuring Your Cybersecurity is Ready for 2024?

Last year’s solutions might not be enough to protect against this year’s threats.  Don’t leave your security at risk. We can help you with a thorough cybersecurity assessment, so you know where you stand.

Contact us today to schedule a chat.

Article used with permission from The Technology Press.

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Are you ready for next-gen email security? (YES!)

15th January 2024
Are you ready for next-gen email security? (YES!)

Google has unleashed a powerful new tool to make your Gmail inbox a safer and spam-free haven, and it’s called RETVec.

But what exactly is RETVec?

Well, let’s break it down in simple terms. RETVec stands for Resilient and Efficient Text Vectorizer. Fancy. In plain English, it’s a tool that makes Gmail even better at spotting annoying spam emails that try to sneak into your inbox.

Did you know that the people behind spam emails can be very smart to try to avoid detection? Some use invisible characters, something called LEET substitution (like “3xpl4in3d” instead of “explained”), and intentional typos to get past our defences. But RETVec is trained to be resilient against all these tricks.

Google explains it as mapping words or phrases to real numbers and then using these numbers for further analysis, predictions, and figuring out word similarities. In short, it’s like giving Gmail a supercharged spam radar.

How does this benefit you? Gmail’s spam detection rate shot up by an impressive 38% with RETVec on the scene. Plus, Gmail’s false positive rate dropped by nearly a fifth (that’s 19.4% fewer false alarms).

What’s the catch?

I know that some of you might be wondering if there’s a catch. Well, there’s a tiny caveat you should be aware of, especially if your business sends promotional emails.

With RETVec’s increased vigilance, some legitimate emails might get caught in the crossfire. It’s a good idea to keep an eye on your email analytics to ensure your messages reach their intended recipients.

RETVec isn’t just about better security. It’s more efficient too. Google reports that the Tensor Processing Unit (TPU) usage of the model dropped by a whopping 83%. Smaller models mean reduced computational costs and faster delivery, which is a game-changer for large-scale applications and on-device models. So, it’s a win-win situation.

Spam is a go-to weapon for cyber criminals and now RETVec can help keep us better protected. It blocks malicious emails, keeping our data safe and our inboxes clutter-free.

If you don’t use Gmail, don’t feel too left out. It’s likely we’ll see other email providers including Microsoft bringing similar protection in the future.

In the meantime, if you’d like us to review your business’s email security, get in touch.

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Your 15-Step IT Profitability Road Map For 2024

12th January 2024
IT Profitability Road Map For 2024

If you’re hoping to cut costs and boost profitability in 2024 without compromising productivity or efficiency, assessing the technology you use in day-to-day operations is one of the first areas in your business to examine.

We’ve created a road map that you can use to go step-by-step through your organisation to determine if and where you can be saving money or utilizing new or better technology to improve operational efficiency.

  1. Technology Inventory:
  • Conduct a comprehensive inventory of your current technology assets, including hardware, software licenses and peripherals like monitors, printers, keyboards, etc.
  • Identify outdated or underutilised equipment that can be upgraded or decommissioned.
  1. Software Licensing And Subscriptions:
  • Review all software licenses and subscriptions to ensure compliance.
  • Identify any unused or redundant software and eliminate unnecessary expenses.
  1. Cloud Services Optimization:
  • Evaluate your usage of cloud services and consider optimizing resources based on actual needs.
  • Monitor and adjust cloud service subscriptions to match fluctuating business demands.
  • Evaluate security protocols for cloud-based services to ensure you’re not at risk of a data breach. This can be an expensive problem, so do not skip it.
  1. Energy Efficiency:
  • Implement energy-efficient practices, such as consolidating servers, using energy-efficient hardware and optimizing data center cooling.
  • Consider virtualisation to reduce the number of physical servers, saving both energy and hardware costs.
  1. Remote Work Infrastructure:
  • Optimise remote work capabilities to support flexible working arrangements. Inefficiency in this area will decrease productivity, inflate costs and increase cyber security risks.
  • Invest in secure collaboration tools and virtual private network (VPN) solutions for remote access.
  1. Data Storage Optimization:
  • Assess data storage needs and implement data archiving strategies to free up primary storage. Are you saving documents you don’t need? Are there redundant files that should be removed?
  • Consider cloud storage options for scalability and cost-effectiveness.
  1. Network Performance:
  • Regularly monitor and optimize network performance to ensure faster and more reliable data transfer, reduce downtime, enhance the user experience and support cost savings, ultimately contributing to the overall efficiency and success of your business operations.
  • Implement quality of service (QoS) settings to prioritise critical applications and services.
  1. IT Security Measures:
  • Regularly update and patch software to address security vulnerabilities.
  • Ensure that antivirus, anti-malware and other security solutions are up-to-date and active.
  • Conduct regular security audits and employee training to prevent security breaches.

 NOTE: This cyber security measures list barely scratches the surface. If you haven’t had a professional dig into your security solutions, this needs to be a priority. Data breaches are expensive and can shut a business down. Click here to book a call with our team.

  1. IT Help Desk Efficiency:
  • Implement or optimise an IT help desk system to streamline support requests.
  • Use a faster, more efficient ticketing system to track and prioritise IT issues, improving response times and resolution rates.
  1. Mobile Device Management (MDM):
  • Implement MDM solutions to manage and secure mobile devices used by employees.
  • Enforce policies that ensure data security on company-issued or BYOD (bring your own device) devices.
  1. Vendor Management:
  • Review vendor contracts and negotiate better terms, or explore competitive options.
  • Consolidate vendors where possible to simplify management and potentially reduce costs.
  • Evaluate vendor cyber security practices to ensure your data is as secure as possible. If they are breached and your data is released, you’re still at fault.
  1. Employee Training Programs:
  • Provide ongoing training programs to enhance employees’ IT skills and awareness.
  • Reduce support costs by empowering employees to troubleshoot common issues independently.
  1. Energy-Efficient Hardware:
  • Invest in energy-efficient hardware to reduce electricity costs and contribute to environmental sustainability.
  • Consider upgrading to newer, more power-efficient devices when replacing outdated equipment.
  1. Paperless Initiatives:
  • Explore paperless solutions to reduce printing and document storage costs.
  • Implement digital document management systems for greater efficiency and cost savings.
  1. Telecommunications Optimization:
  • Review telecom expenses and consider renegotiating contracts or exploring alternative providers.
  • Utilise Voice over Internet Protocol (VoIP) for cost-effective and scalable communication solutions.

By systematically addressing these areas, business owners can enhance their IT infrastructure, drive productivity and achieve cost savings that contribute to overall profitability. Regularly revisiting and updating this checklist will help businesses stay agile in the ever-changing landscape of technology and business operations.

If you need help implementing the action steps on this list, our team is ready to help. Click here to book a FREE 10-Minute Discovery Call with our team, where we’ll discuss what your company needs and answer questions you might have.

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14 Helpful Tips for New YearDigital Decluttering

10th January 2024
14 Helpful Tips for New Year Digital Decluttering

These days, our lives are intricately woven into the digital fabric. From emails to photos, documents to apps, our devices store tons of information. It’s easy to feel overwhelmed at the sight of an endless inbox or app library.

As the new year begins, it’s the perfect time for a digital declutter. A clean and organised digital environment can help you improve your productivity. It also reduces stress. Here are some practical tips to help you declutter your digital space.

1. Start with a digital inventory

Before diving in, assess your digital landscape. Take stock of your devices, accounts, and digital files. Knowing what you have is the first step toward effective decluttering.

2. Focus on your most-used digital spaces

You don’t have to declutter everything at once. Start with the digital spaces that you use the most. Such as your email, cloud storage, and social media. These are the places where digital clutter can accumulate. As well as affect your performance and well-being.

Also, focus on your primary devices. Like your smartphone, laptop, or tablet. Decluttering these devices will have an immediate impact on your daily life.

3. Organize your files and folders

One of the best ways to declutter your digital space is to organise your files and folders. Create a systematic file organisation structure. Use clear, intuitive folder names and categorize files logically. Use colour coding to quickly identify specific subjects. This makes locating documents easier and prevents clutter from accumulating.

Delete or archive any files that you don’t need anymore. Back up your important data to a cloud service or an external drive.

4. Clean up your email inbox

Your email inbox can be a source of stress and distraction. Especially if it’s overflowing with unread or unwanted messages.

To declutter your email inbox, you can:

  • Unsubscribe from newsletters or promotional emails that you don’t read or need.
  • Use filters or labels to sort your emails by sender, subject, or priority.
  • Archive or delete old or irrelevant emails.
  • Set up a folder or label for the current year, quarter, or month, and move your emails there.
  • Refresh your email signature and make sure it has your correct information.

5. Clean up your social media

Social media can be a great way to connect with others. But it can also be a source of digital clutter. Especially if you have too many accounts, posts, messages, or notifications.

To declutter your social media accounts, you can:

  • Delete or deactivate any accounts that you don’t use or need.
  • Unfollow or mute any accounts that don’t add value to your life.
  • Clear your message inboxes and delete any spam or unwanted messages.
  • Delete or archive any posts or photos that you don’t want to keep.
  • Adjust your privacy and notification settings to suit your preferences.

6. Review your subscriptions

Another way to declutter your digital space is to review your subscriptions. You may have signed up for services that you don’t use or need anymore. Cancel any subscriptions that you don’t need. These may include streaming services, membership sites, cloud services, or mobile apps.

This decluttering move can help you save money besides streamlining your digital environment.

7. Review and delete unused apps

Apps can clutter your device and drain its resources. Review your apps and delete the ones you seldom use. Keep only essential applications to optimize device performance.

Old, unused mobile apps can also pose a security risk. If you’re not using the app, it’s likely outdated. Update any apps that you’re keeping to properly secure them.

8. Clear your desktop and downloads folder

A cluttered desktop and downloads folder can hamper productivity. Move files to appropriate folders and clear your desktop. This creates a clean, distraction-free workspace. It can also speed up your computer.

9. Secure your digital identity

Review your online accounts. Delete unused accounts and update passwords for security. Consider using a reputable password manager to enhance your online security.

10. Evaluate your digital habits

Reflect on your digital habits. Identify time-wasting activities and limit them. Set boundaries for social media and focus on meaningful online interactions.

11. Create digital detox days

Set up specific days for a digital detox. Disconnect from screens. Engage in physical activities and spend quality time with loved ones. Regular digital detox fosters mental well-being.

12. Streamline notifications

Excessive notifications can overwhelm and distract. You may feel like you’re not getting anything done because of constant interruptions. Customise app notifications, allowing only essential alerts. This minimises distractions and enhances focus.

13. Invest in digital tools

Use productivity apps and tools. Project management apps, note-taking tools, and calendars help streamline tasks and enhance efficiency.

14. Practice regular maintenance

Digital decluttering is not a one-time task. It’s an ongoing process. Schedule regular maintenance sessions to keep your digital life organized and clutter-free.

Need Help with Data Management Solutions?

Here’s to stepping into the new year with a clear, focused mind and a more organized digital life. We can help you keep your data under control. We offer effective data storage, backup, and management solutions.

Contact us today to schedule a chat.

Article used with permission from The Technology Press.

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